Our COVID-19 Update

Our COVID-19 Update

Posted by MAD Electronics Team on 21st Mar 2020

We want to do our part to help you stay as informed as possible during this period where all of us around the world are going through an unprecedented period.

As MAD Electronics, we are trying to do our best to help prevent the spread of infection. Our primary goal beyond that is to have as minimal disruption to our business and to your needs as possible.

Beyond ensuring the government and medical experts advice relating to hygiene and social distancing we will have a variety of measures in place until further notice. The following aims to answer most questions, however, we are more than happy to answer any enquiry that you may have. Our contact us page has all the details for you to reach us. We will have extra staff on the ready to answer phone or email enquiries.

Please bookmark this page as we will have daily updates of how we are handling the situation as new developments arise!

I don't have an online account. How do I sign up?

Signing up for an online account is easy. Simply register at www.madelectronics.com.au/login.php

and choose "Create new account"

I prefer to place my order directly.

If you know what you want but would prefer to place your order directly with us, you have the following options:

Call us on (02)42977373 , we will require payment over the phone before processing your order. 

Can I pick up my order?

We won't allow pickups during these hard times to best adhere to recommended social-distancing practices. 

What happens if we can’t fulfil part of your order

As you should not come to collect your order before being notified that it is ready, your order will be checked by our despatch team. This means that if a problem arises in fulfilling any part of your order, one of our customer service staff will contact you to arrange an alternative.

In Conclusion

As MAD Electronics we are remaining positive and we have no doubt we will get through this crisis together. In this journey, we know you will understand why we are taking the measures announced here. It's not only to protect the health and well-being of our own people but to also ensure we do our part to come on top of this crisis as a society. We wish everyone good health and to stay safe in these very difficult times. Thank you for reading this far.

MAD Electronics Team