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1–30 November 2026 · Sydney time

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Privacy & Data Protection

Your information

Privacy & Data Protection

Clear information about the personal details you share with MAD Electronics.

This page explains what we collect when you use our store, how it supports your order, and how to contact us about your information.

Contact us about privacy

What we collect

When you browse, contact us or place an order, the information we collect may include:

  • Your name, email address and phone number.
  • Your delivery and billing addresses.
  • Your order details and payment confirmation.
  • Information you provide with a customer support enquiry.
  • Device and browser information used for website performance and security.

Please provide only the information relevant to your enquiry. Do not include passwords or full payment card details in a message to us.

How we use your information

We use information to process and deliver orders, send order updates and provide customer support. It also helps us prevent fraud, maintain store security and improve the shopping experience.

Payments & security

Payments are processed through payment providers. Full card details are handled by the payment gateway and are not stored on MAD's servers.

For a payment or account enquiry, contact us through our Contact Us page. Never send your card security code or account password.

Working with service providers

We share information where it is needed to operate the store, including with delivery carriers, fulfilment partners, payment providers and website services such as analytics and security providers.

We do not sell your personal information.

Cookies & marketing preferences

Website cookies

Cookies help keep products in your cart, remember preferences and measure website performance. You can control cookies through your browser settings. Blocking them may affect some store functions.

You can also use the Manage Website Data Collection Preferences link in our website footer to review the choices available on this store.

Newsletter emails

If you subscribe to our newsletter, we may send product news and promotions. You can unsubscribe using the link in a marketing email.

Questions, access & correction requests

To ask about your personal information, request access or a correction, or raise a privacy concern, email info@madelectronics.com.au or use our contact form. Include enough information for us to understand your request, without sending unnecessary sensitive documents.

If you need independent information about Australian privacy rights or making a complaint, visit the Office of the Australian Information Commissioner.

MAD Electronics Australia Pty Ltd
PO BOX 210
Shellharbour City Centre NSW 2529
Australia
+61 2 4297 7373

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